Car shopping, research, and even filing complaints have
been made a lot easier by the many consumer resources
available on the Internet. Below are some of the most useful
web sites you can visit. The following hyperlinks are posted
on the Massachusetts Consumers’ Coalition web page at: www.massconsumer.org/autoresources.html
GENERAL RESOURCES
Automobile Information Center
Car Talk - fun radio show and car resources
JD Power - ratings of cars
Motorist Assurance Program
CAR BUYING
Car and Driver Buyer’s Guide
CARFAX Carpoint Buying Guide From Microsoft
Cars.com - Comprehensive Pricing Resource Buy/Sell
Finds You Cars & Dealers
FUEL EFFICIENCY/ENVIRONMENTAL FRIENDLY
EPA Fuel Efficiency Report
EPA Green Vehicles Report
Fuel Cost Travel Calculator (AAA)
Green Car Journal
CAR COMPLAINTS
AUTOCAP: Dealers’ Assn (NADA) complaint
handling program
Better Business Bureau Auto Line (mediation/arbitration with some manufacturers)
Search For Car Recalls, Complaints, Technical
Service Bulletins
CAR LEASING
Federal Reserve Regulation M
Lease Guide
CAR LEMON LAWS
Massachusetts Office Of Consumer Affairs
CAR PRICES (Retail and Wholesale)
Edmund’s New And Used Car Guide
Kelley Blue Book
NADA Price Guides
CAR REPAIRS
Technical Service Bulletins From NHTSA
CAR SAFETY/RECALLS
Insurance Institute For Highway Safety
Kids Safety in Cars
National Highway Traffic Safety Administration (NHTSA)
For additional Internet resources with ongoing additions
and updates, please refer to the Consumer Automobile
Resources page of:
www.consumerworld.org/pages/auto.htm
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