The Massachusetts Consumers’ Coalition and other consumer organization such as NACAA (National Association of Consumer Agency Administrators) www.nacaa.net believe in working closely with corporations or businesses that are trying to serve their consumer customers well. Some businesses make their very focus that of providing practical, honest goods and services to consumers that can make their lifestyle less complicated or at less risk of being victim of rip-offs. A business that started in Indianapolis Indiana & now is also in Boston fits this description: Angie's List ® (www.AngiesList.com)

Angie's List is a consumer-driven organization that collects customer satisfaction ratings on local service companies in more than 270 categories. Companies cannot pay to be rated, nor can they put themselves on Angie's List. Homeowners support Angie's List to keep it independent and pure. So when you need service, you can check the list to find out who's great and who's not.

In 1995, a woman named Angie Hicks was tired of lousy service. So she decided to do something about it. She got together with her friends and neighbors and started a list of good and bad service companies. Every time one of them hired a company, they told Angie how they did. Angie's List ® became the only source of independent, unbiased service ratings in the city.

Today, Angie's List ® is active in 124 major markets chapters across the U.S. and has ratings on more than 283,000 service companies. More than 500,000 homeowners use Angie's List ® to find good service in more than 270 categories, things like roofing, plumbing, landscaping and, of course, auto repair.